Terms & Conditions

· All prices Excl VAT.
· Should quantities actually ordered differ from the quantities quoted, both the item and/or branding prices are subject to change.
· Hello Africa offers a RUSH ORDER service for urgent orders, a 15% premium on the value of the order will apply in this case. Delivery date will be agreed prior to starting any work
and is subject to the required artwork approval.
· Hello Africa endeavours to maintain high standards, however cannot accept responsibility for any errors that may occur on RUSH ORDERS.
· Hello Africa provides a complimentary pre-production sample on all orders over the value of R5 000.00 if time allows.
· Please allow R350.00 for a Pre-production sample where relevant.
· Estimated delivery times are 10 - 14 days from receipt of signed order and approval of artwork. This is subject to stock availability at time of order.
· Delivery times quoted are estimates and are not binding on Hello Africa until the job is in production.
· Production will only commence once Hello Africa has received the signed artwork approval. Any changes required, will require a new layout for final proofing before
production starts.
· A R 75.00 surcharge will be added onto orders valued under R 500.00
· No cancellations can be accepted once an order has been confirmed and approved, therefore no refunds can be given and the full amount will be deemed payable.
· Prices are subject to change without notice, based on unforseen increases on cost prices from suppliers.
· A 25% handling and re-stocking fee applies on orders cancelled within 48 hours after acceptance, this is subject to branding not having commenced. After 48hours from acceptance,
purchaser is liable for 100% of the order value.
· No items can be returned or exchanged unless prior arrangement has been given by Hello Africa within 24 hours of delivery/collection. All returns are subject to a 25% handling &
re-stocking fee.
· Payment terms are as arranged at time of order acceptance.
· COD payments are due to be paid before delivery and 30 day payments to be received 30 days from date of invoice.
· A 60% deposit is required for all orders that are a SPECIAL IMPORT item.
· It is the sole responsibility of the purchaser to determine that the goods purchased are suitable for the purpose of intended use.
· All goods remain the property of Hello Africa until paid in full.
· This quotation is valid for a period of 7 days from date hereof.